SHIPPING POLICY

 

 

Shipping Policy:

  1. Salient Medical only ships orders within Canada
  2. All orders are shipped Monday to Friday within 48 hours, with exceptions
  3. We generally ship via UPS Ground, which takes typically 1-4 business days, depending on your location in Canada
  4. All orders require a full shipping address to process. Some remote areas require alternative shipping methods as they cannot be serviced by UPS. Salient's Customer Service Team will contact you prior to order shipment if this is applicable for your order.
  5. Items out-of-stock and on backorder will be shipped immediately upon receipt from the manufacturer and billed to the client.

Shipping Charges:

  • Shipping charges will apply if your order is less than $1,000 (before taxes), contains heavy or oversized items, and / or is shipping to a location that does not qualify for free shipping, particularly remote locations
  • All consumable orders greater than $1,000 before tax qualify for FREE UPS Ground shipping.
  • Device orders are subject to all applicable freight charges.
  • Our standard shipping rates per province are shown below:
 Province Standard Shipping Cost Consumable Order UPS Device Shipping Cost Order UPS (i.e. PRP Packages)
Ontario $15.00 $30.00
Manitoba $15.00 $30.00
Quebec $15.00 $30.00
Alberta / Saskatchewan / British Columbia $30.00 $60.00
New Brunswick / Nova Scotia / Newfoundland / P.E.I $30.00 $60.00
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