Commercial Terms & Shipping Policy
Salient Medical ships orders within Canada only. All orders are shipped Monday to Friday within 3 business days, with exceptions. All packages are shipped via UPS, and require a signature upon delivery. Depending on your location in Canada, estimated delivery is between 1-4 business days. All orders require a full shipping address to process (no PO Boxes).
All Sales of equipment are final. Defective or otherwise nonconforming product is subject to return pursuant to RMA authorization. A return material authorization (RMA) must be obtained from Salient Customer Service or a Sales Representative for any and all returns.